Best Retail Prices Guaranteed in NZ:
SkatersEdge Promises best prices on all products we list on our website. If you find lower advertised price by any retailer in NZ (including GST and delivery charges), let us know and we will match the price and beat it by 5%! Don't forget this excludes trade quotes, stock liquidations and commercial quantities.
In Stock Status:
We have everything in stock other than some sizes of the Advanced Boots, Blades and Plates. We dispatch as soon as payment is cleared. If you are paying by bank deposit, please send us a screenshot of your bank transfer confirmation to speed up the process.
- Next delivery for North Island, 2 days for South Island, allow 1 additional day for rural delivery.
- Please email us on [email protected] quoting your order number if you do not receive your parcel within 4 business days after payment's made and we'll gladly chase it up for you.
Domestic Shipping Rates:
- $5 for Auckland delivery.
- $10 for North Island delivery outside Auckland.
- $10 - $15 for South Island delivery.
- NZ$35 flat rate for all AU destinations via UPS express.
- NZ$60 flat rate for rest of the world via UPS express.
- International delivery timeframe: 7 days via UPS Express.
- Our parcels have never attracted custom gst and duty.
- Flat shipping rate is based on the weight of a pair of skates with some accessories(~3kgs).
Our banking details are:
- Bank: ASB Bank Limited
- Account Name: SkatersEdge Limited
- Account Number: 12-3016-0000586-00
- Reference: use your order number
- (for foreign transfers)
- Swift code: ASBBNZ2A
- Branch code: 3016
- Address: 296 Dominion Road, Mount Eden, Auckland 1024
- 6 Digits bank code: 123016
Paypal credit card payment available (3% convenience fee)
Afterpay split payment available(5% convenience fee)
Can I pickup?
Yes, please contact us via live chat on bottom right hand corner of the page to arrange pickup.
- To return any item, you must contact SkatersEdge on at [email protected] for instructions and approval.
- A product may be return ONLY in its original and unworn condition within 30 days of the date of purchase.
- Orders may only be canceled within 24 hours of placing the order, or before the item(s) has been shipped, whichever is earlier.
- Skates may be exchanged only if they are in the original packaging and have not been used in the rink.
- We are not responsible for skates being the wrong size or inappropriate for the skater's level if virtual or in store fitting is not done, and skate returns, unless defective will incur courier charges. We realize that it can be difficult sizing for skates online, which is why we provide virtual fitting service.
- SkatersEdge is not responsible for return shipping or re-shipping for an order that was placed incorrectly by the customer.
- There are no returns or exchanges for opened package cut blade guards, soakers or anything that has customisation done before sending.
- There are no returns or exchanges on custom or altered boots.
- Unworn apparel may be exchanged for a different size if it is new, unwashed, in the original packaging with tags still attached and no rips, torn seams, odors, or stains of any kind.
- If the return is due to our error, or defective in accordance with a manufacturer’s warranty, (photos of the defect must be provided before a return is accepted) SkatersEdge will pay for return shipping via an emailed, pre-paid return shipping label and new shipping charges for the correctly ordered product.